Returns Policy
We regret that we are unable to accept returns, exchanges, or refunds on any items.
Shipping
Ships within 7 days to United States addresses only.
You must be at least 21 years of age to order or receive wine. Packages containing alcohol are shipped out using UPS®. UPS® will attempt to deliver your package three times (generally on consecutive business days) to the shipping address you provided; someone over the age of 21 must be there to sign for the package. If UPS® is unable to deliver the package after three attempts, it will be sent to the nearest UPS® Hub. The package will be held at the hub for 3-5 business days before being returned. Packages that were returned to us as undeliverable are not eligible for refunds; we can re-ship the package – standard shipping charges will apply.If you think there may be complications in being present to sign for your wine, you may consider having your wine shipped to your business office or contacting us directly through the comments section when you place your order or via phone at (845) 677-8383 x21 in an attempt to schedule your shipment for a time that you will be present to sign for it. In areas that experience extreme temperatures, we may hold your shipment until weather permits safe delivery of your wine. Due to legal limitations we are UNABLE to ship to the following states: AL, AR, DE, HI, IA, ID, IN, KY, MS, MN, MT, NE, NM, ND, OK, RI, SC, SD, TN, UT, VT, WA, WY.